Payment Policy
1. Accepted Payments
To ensure a convenient and seamless checkout process, Devourlife supports widely used electronic payment gateways. We currently accept the following payment methods for all online purchases:
| Payment Method | Description & Processing |
|---|---|
| PayPal | Secure checkout using your PayPal account balance, linked bank accounts, or major credit cards via the PayPal gateway. |
| Venmo | Fast mobile payment option. Select Venmo at checkout to complete your transaction securely through your Venmo application. |
2. Payment Security
Your financial security is critical to us. Devourlife implements Secure Sockets Layer (SSL) encryption technology to safeguard all transactional data. We do not store or have direct access to your credit card details or digital wallet credentials; all payments are fully tokenized and handled by verified third-party gateways (PayPal and Venmo).
3. Order Verification
To prevent fraudulent transactions, all orders are subject to automated verification checks. In rare instances, if billing details do not match the payment profile, our security system may temporarily hold the order. We will reach out via email immediately if further validation is required before dispatching your package.
4. Failed Payments
If your transaction fails at checkout, please verify that your payment method has sufficient funds, that the account is active, and that your billing information perfectly matches the payment profile. If the problem persists, we recommend contacting your payment provider or choosing an alternative supported method to finalize your purchase.
5. Refund Payments
All approved refunds are auto-credited exclusively back to the original payment method (your PayPal or Venmo account balance/linked card) used during the initial purchase. Once approved by our team, please allow up to 10 business days for the funds to reflect on your payment statement.
6. Billing Information
Customers must provide valid and complete billing details that correspond directly with the selected financial account. Any discrepancy between your billing details and delivery parameters may result in processing delays or manual order holds.
7. Currency
All transactions, listed pricing, and calculated grand totals across our website are exclusively valued and processed in United States Dollars (USD).
8. Taxes
Applicable sales tax will be automatically calculated and added to your order aggregate at checkout, in full compliance with state and local tax regulations based on the destination shipping address.
9. Frequently Asked Questions
Q: Can I split my payment between PayPal and Venmo?
A: No, our system only supports a single payment method per unique transaction order total.
Q: Do you accept physical checks or Cash on Delivery (COD)?
A: No, Devourlife only processes verified digital payments authorized via our secure online checkout (PayPal or Venmo).
Q: Why is my Venmo transaction not completing?
A: Ensure you are checking out on a mobile device with the official Venmo mobile application installed and authorized for online purchase permissions.
10. Contact Us
Email: support@devourlife.com
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)